We respect your privacy and we care for the protection of the Personal Information which you provide to us. We would like you to get acquainted with the following principles on which our Privacy Policy concerning confidential information is built.
As ShippingExplorer is applicable worldwide, your Personal Information can be forwarded to the other divisions or affiliated companies of ShippingExplorer all over the world. All of them are linked by the appropriate privacy agreement and the order of the data forwarding. Besides all of them are guided by the present policy.

What information we collect

In the present policy we name your identifying information "Personal Information". ShippingExplorer collects your Personal Information to carry out a transaction you have requested, for example, to process your orders, to add you the e-mail contact lists.
"Personal Information" is any information that can be used to identify an individual, and may include name, postal address, email address, telephone number, profession or personal interests. If you provide us with the Personal Information of someone, for example your co-worker you should have their permission.
In many cases you can visit the ShippingExplorer web-site anonymously. When you visit the ShippingExplorer web-site we collect your IP address (the address of your computer in the Internet) to know which pages of the web-site you visit and how long you are visiting each of them. We do not link your IP address to any Personal Information if only you are not registered and have not entered the web-site using your personal parameters (profile).
To access some web-pages, services, products of ShippingExplorer you are obliged to enter your login and password. You are solely responsible for keeping your login and password secret.
You can always decide to provide us with your Personal Information in the following cases such as:
  • Registration for a ShippingExplorer web-site account
  • Use of certain features of ShippingExplorer products or services
  • Participation in an online survey
  • Registration to newsletter subscriptions (via e-mail or other)
  • Provide your Personal Information due to any other reason
Periodically ShippingExplorer is forwarded some Personal Information from business partners. ShippingExplorer uses such information only in case it was collected according to the Privacy Policy, compatible to the present policy.

Choice and Collection

We will always warn you before collecting any Personal Information from you and will inform you of the purpose of the collection. We will ask for your permission before using your Personal Information or forwarding it to third parties for any reasons except of those upon which you provided it. To let us know about your preferences, we ask you to make the certain action, such as a choice of a corresponding option to designate the consent.

How we use your Personal Information

ShippingExplorer uses your Personal Information to process your requests, and for this we may need to share your information with others. In this case we pass only the information necessary for processing your request, and oblige the third parties to limit the use of your Personal Information by execution of your request. In addition, with your permission, we may use your Personal Information in order to contact you during surveys regarding the satisfaction or for a marketing research.
We will use your Personal Information to provide you requested products and services, to respond to requests by callbacks, as well as to provide certain marketing materials at your request. We may need to share your information with third parties, which includes our business partners (e.g., as part of a joint advertising campaign, or to forward to one of our partners), service providers, shipping companies, postal facilities and government agencies (such as Customs authorities).
Omitting or deleting information (such as your name), which identifies you personally; we can also use your Personal Information to create anonymous data records or databases, which are conducted for statistical studies or for other purposes. We will also disclose your Personal Information if required by law, to enforce our Terms of Use or in urgent cases to protect the personal safety of the public or our web-sites.

Accessing, updating and deactivation of your Personal Information

If you decide to deactivate your account, we will save some part of your Personal Information in our database to prevent cheating, to settle the disputes, to eliminate errors to maintain our Terms of Use, Compliance with your preferences concerning unsubscribing from mailing in order to follow the legal requirements.

Security of your Personal Information

To ensure the security of the Personal Information you share with us, ShippingExplorer acts due to the physical, electronic and management procedure standards. ShippingExplorer stores data by means of the controllable servers with limited access. Your information can be stored and processed in any country where ShippingExplorer is, its affiliated companies or agents.
Although we make efforts to protect your Personal Information, we can not ensure the security of any information you transmit us through an unsecured Internet connection. Therefore, we urge you to take all precautions to protect your Personal Information during your visit in the Internet.
Some of the ways to protect your personal data are frequently changed passwords, using a combination of letters and numbers in passwords; you also need to make sure that you are using a secure browser. Also, please note the existence of phishing attacks (phishing) - attacks in an attempt to capture personal data and details of the financial accounts of consumers. Fraudsters use the masked messages sent by e-mail in order to bring consumers to fake sites designed specifically for these intentions and draw consumers vulnerable Personal Information such as credit card numbers, account usernames, passwords and numbers in the social insurance system. ShippingExplorer will never send you a message asking you to provide or confirm some vulnerable Personal Information. If you have received such a message, you should immediately contact us and delete it from your computer.

Third party web-sites

The ShippingExplorer web-site may provide links to other third party web-sites including those under the joint brand with the use of the ShippingExplorer trade mark. Nevertheless, these web-sites are outside of the control of ShippingExplorer and ShippinExplorer does not provide your Personal Information to such web-sites and is not responsible for the privacy practices of such other web-sites. You visit web-sites of the third parties at your own risk.
Though we carefully select our business partners, ShippingExplorer cannot be responsible for maintenance of the Privacy Policy applied on third parties web-sites to which you may pass from our web-site. As soon as you have left our web-site, we encourage you to learn the Privacy Policy of all web-sites you visit as a rule to know how the third parties will use the information received from you.

Updates to this Privacy Policy

ShippingExplorer may revise this Privacy Policy from time to time, and at any time. Your continued use of the ShippingExplorer web-site after any change will signify and confirm your assent to those changes.